Last updated 2 September 2026

Privacy policy

Cleaning Machines Green Clean Limited provides this private field-service app to authorised staff. The mobile app is used to view machines, sites, work orders and tickets, and to complete service procedures and checklists.

Who controls the data

Cleaning Machines Green Clean Limited is the controller of personal data used for its business operations. Questions or rights requests can be sent to info@cleaningmachines.ie or made by phone on 1800 848 777.

Data used by the app

• Authorised staff names, work email addresses, roles and activity audit records.
• Customer and site contact details needed to identify the location and recipient of service work.
• Machine, serial, warranty, service and fleet records.
• Service notes, worksheet responses, customer signatures and photos captured for service evidence.
• Precise location only when a technician deliberately adds the device's current location to a checklist.
• Device identifiers used to make offline service synchronisation retry-safe. The app does not use advertising identifiers.

Why data is processed

Data is processed to perform contracts and service work, operate the business, protect service records, and support the legitimate interests of customers and Cleaning Machines. The app is not used for third-party advertising or cross-app tracking.

Camera and offline storage

Camera, photo-library and location access are optional and are requested only when an authorised technician adds evidence or a current location to a service checklist. Downloaded assets and jobs, draft worksheets, original photos and signatures are held in the app's device storage while offline and synchronised when connectivity returns. Staff should use a protected company device and sign out before transferring it to another person.

Service providers and transfers

Supabase provides managed authentication, database and file storage. The hosting provider serves the application and its secured API. An approved transactional email provider may deliver business documents after configuration. Providers act under their own security and data-protection terms; access is limited to what is needed to provide the service.

Retention and security

Business, accounting and service records are kept for the periods required by Irish law and the company’s retention policy. Access is role-based, records are dealer-scoped, sensitive files use private storage, and important changes are audited. No internet service can eliminate every risk, so suspected loss or unauthorised access should be reported immediately.

Your rights

Subject to applicable law, individuals may request access, correction, restriction, deletion, portability or an objection to processing. A complaint may also be made to the Irish Data Protection Commission. Some records cannot be deleted immediately where they must be retained for tax, legal or contractual reasons.

Account access and deletion

Accounts are created only by an administrator; there is no public registration. Staff can request deactivation or deletion at info@cleaningmachines.ie. Access can be disabled promptly, while legally required audit and accounting records remain retained.